FAQs - PRODUCTS:
Are your products natural?
All our products are natural, and we have a no compromise approach when it comes to quality, efficacy and safety. Our products are naturally formulated to contain no synthetic fragrances, artificial colours, silicones, sulphates, parabens and mineral oils.
Are your products organic?
It is our mission to source the finest natural ingredients, and where possible we choose organic suppliers. We source from small and ground-breaking producers throughout Europe, which front-runs organic certification regimes. Not every natural ingredient is yet in those regimes and certifications sometimes lag for small and innovative natural ingredient producers.
Do your products contain animal derivatives?
We use a single animal derivative which is our Organic Honey Extract for its benefits to the skin.
I am vegan - which products are suitable for me to use?
Products suitable for vegans (and contain no Organic Honey Extract) are: Wake-Up Droplets and Serenity Salve. Also, our Body Brush is made with man-made fibres, which is vegan friendly.
FAQs - YOUR ORDERS:
How much does shipping cost?
Shipping cost of individual items is shown on our product pages. We offer free UK delivery on orders over £50 GBP, and complimentary international shipping on orders over £100 GBP.
My delivery still hasn't arrived. What should I do?
Not to worry! Drop us a message at firstname.lastname@example.org and one of our team will be able to sort that out for you.
My product arrived, but it's damaged. Who should I speak to?
Oh no! We're very sorry about that. Get in touch at email@example.com to speak with one of our team.